The order is shipped within 7 days after the order is placed normally. As the pearl is a natural organic gem, the minor defects are normal and inevitable, so we will distribute the pictures or videos after the customer has placed the order. We also welcome customers to contact us to ask for the detail before place the order. 正常下單後七天內發貨，由於珍珠屬天然的有機寶石，細微的瑕疵屬正常和難免，故我們會在顧客下單後先發放圖片或視頻，確定後再進行發貨，讓顧客更放心購買，同時歡迎顧客可聯繫客服了解更多產品資訊才下單。 If customers accept the product photos consensus on quality of pearls, there is not accept return. However, if there is a quality issue on the product, they can contact our customer service for replacement or repair within five days. If a refund is required, it will be after the agreement and after the goods are recovered, the confirmation status is not used and not artificially damaged. We will refund within 7 working days. 如顧客接受產品圖片共識了珍珠質量，那不切退貨，但如產品上屬質量問題，可在五天內與我們客服聯繫進行退換或修理。 如需退貨退款會在共識後和收回商品後，確認狀態未經使用和不是人為損壞，在7個工作天內我們會進行退款。 Refund fees, if due to our error or related quality issues we will bear the shipment cost. 退款費用，如是因為我們的錯誤或相關質量問題我們將承擔郵費。 If there is any dispute with SOSO Pearl that has the final decision, thank you again for your support. 如有任何爭議以 SOSO Pearl擁有最終決定權，再次多謝你們的支持。